Czech Speaking Customer Care_Technical Support Advisor_Athens, Greece in Αθήνα at Teleperformance

Date Posted: 11/3/2017

Job Snapshot

Job Description

TELEPERFORMANCE GREECE

Our sunny Mediterranean country has lots of beauties to be discovered, especially in the most wonderful time of the year! Teleperformance gives you now the opportunity to meet Greece and at the same time to become a member of our big diverse multicultural family.

We are a team of 190,000 passionate people working in 311 sites providing outstanding customer experience from 65 countries in 75 different languages.  Teleperformance is the worldwide leader in multichannel customer experience. We’ve been providing superior customer care services for leading companies throughout the world since 1978, with expertise in many markets and verticals. 

 

If you want to be the best you must learn from the Best!

Are you looking for new opportunities abroad?

 

Duties and Responsibilities 

Call Center Customer Service Representatives must perform various tasks to ensure the successful daily operations.

 

  • Interact effectively with customers via phone, chatting & emails
  • Face customer’s complaints and issues
  • Investigate errors and problems
  • Explain Products and Services

 

 

Our offer

  • Competitive salary for the Greek market
  • International modern working environment
  • Career development opportunities
  • Extra Payment for Overtime, Sundays and Greek Holidays (75 %)
  • Extra Payment for night shifts (25%)
  • Monthly performance Bonus
  • Employee referral Bonus (provided in ticket vouchers)
  • Great relocation package: Airplane Tickets/ Transportation from Airport/
  • 2 Weeks Free Accommodation
  • Special Discounts & Offers for all employees
  • Paid training using the latest technology
  • 2 Extra salaries per year ( Christmas / Easter- Summer)
  • On-site canteen & Casual dress code
  • In-House doctor and examination center & Free Greek courses
  • Employee Relations team to help new hires integrate in the Greek lifestyle and culture

Job Requirements

• Excellent command in both Czech and English (Written and Verbal skills)
• Advanced PC skills
• Ability to multi-task, prioritize, and manage time effectively
• Willingness to work in a fast paced environment
• Availability to work in rotating shifts, on weekends or on Holidays
• Availability to relocate in a few weeks' notice

 

Feel free to forward your resume via email at apply_cv@gr.teleperformance.com or to fill in the online application form by clicking the 'APPLY' button below.

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