Dutch Speaking Customer Care_Technical Support Advisor_Athens, Greece in Αθήνα at Teleperformance

Date Posted: 11/3/2017

Job Snapshot

Job Description

WHY TEPERFORMANCE GREECE?

Research shows that experiences in other countries make us more flexible, creative, and complex thinkers. A chance to work in Greece, in a friendly and multicultural environment is given to you now!!!

 If you speak Dutch this is a great opportunity to gain valuable working experience in our international and visionary company, live in a beautiful, welcoming and friendly country, expand your horizons and achieve your potential!

 

WHO WE ARE?

We are a team 4,800 people from 91 nationalities, serving currently over 130 markets in 35 languages & dialects. Teleperformance is the worldwide leader in multichannel customer experience. We’ve been providing superior customer care services for leading companies throughout the world since 1978, with expertise in many markets and verticals.  

At Teleperformance, we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make you proud to belong to our multinational company through job satisfaction and a great work environment.

 

WE OFFER YOU!

  • Excellent monthly salary
  • Joining bonus provided in ticket restaurant vouchers
  • Monthly performance bonus.
  • Extra Payment for Overtime, Sundays and Greek Holidays
  • 2 Extra salaries per year (Christmas – Easter – Summer )
  • Joining bonus in ticket vouchers
  • Bonus for referring new colleagues
  • 20 days annual paid holiday
  • Great relocation package: Airplane Tickets / Airport pick-up / 2 Weeks Free Accommodation
  • Special Discounts and Offers for all employees
  • Training using the latest technology
  • Ongoing IT and Soft skills training provided by our specialists keeping you updated
  • Career development opportunities
  • Pension plan
  • Health insurance coverage
  • International, multicultural modern working environment
  • On-site canteen
  • Casual dress code
  • In-House doctor and examination center
  • Location easy to reach by Public Transport
  • Free Greek courses
  • Employee Relations team to help new hires integrate in the Greek lifestyle and culture
  • Interactive activities within a fun team: team-building, excursions, themed parties, sport events, talent pageants etc.

 

WHAT WE DO?

  • We listen carefully and respond to our customers’ needs and concerns
  • We provide them with information about products and services
  • We always handle customers’ issues or complaints in a polite way
  • We determine further action or final completion on customer cases received
  • We record details of customer contacts and actions taken
  • We research answers or solutions as needed

Job Requirements

• Excellent command in both Dutch and English (Written and Verbal skills)
• Advanced PC skills
• Ability to multi-task, prioritize, and manage time effectively
• Willingness to work in a fast paced environment
• Availability to work in rotating shifts, on weekends or on Holidays
• Availability to relocate in a few weeks' notice

 

Feel free to forward your resume via email at apply_cv@gr.teleperformance.com or to fill in the online application form by clicking the 'APPLY' button below.

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