German Speaking Advisor_Customer Care & Technical Support Positions_Athens, Greece in Αθήνα at Teleperformance

Date Posted: 9/13/2017

Job Snapshot

Job Description

Teleperformance Greece, awarded as ‘Best Working Place 2017’, gives to passionate and enthusiastic job seekers the unique choice to be the creators of their successful working life and personal development. A Multicultural-people oriented family of 5150 employees transforms their passion into excellence, providing the highest level of customer service, technical support and digital solutions to thousands customers around the world!

Join now our talented German Speaking Team!

We are currently recruiting German speakers, who will be able to deliver outstanding customer care services with professionalism, integrity and empathy towards our customers via inbound calls, chat and email both in German & English language. Apply now for this job position and you will have the chance to enhance your skills, enrich your CV and working experience, learning from the IT experts of this field.

We know happy employees are more engaged to make a better experience that drives higher customer satisfaction, retention and growth. That is why we offer:

  • Excellent monthly salary plus 2 extra salaries per year
  • Paid 45-min break within the 8h shift
  • Monthly accommodation bonus
  • Joining bonus provided in ticket vouchers
  • Free Megabytes for the first few weeks in Athens
  • Monthly performance bonus
  • Extra Payment for Overtime, Sundays and Greek Holidays
  • Bonus for referring new colleagues
  • Great relocation package: Free Flight Tickets/ Free Transportation from Airport/ 2 Weeks Free Accommodation in Hotel close to our premises
  • Flight tickets back home, once per six months
  • Real- Estate Help
  • Visa and work permit support
  • Special Discounts and Offers for all employees
  • Training using the latest technologies
  • Career development opportunities
  • Pension plan and health insurance coverage
  • International, multicultural modern working environment
  • On-site canteen
  • Casual dress code
  • In-House doctor and examination center
  • Location easy to reach by Public Transport
  • Free Greek courses
  • Trips / Festivals / Parties / Competitions / Excursions
  • Welcome event
  • Employee Relations team to help new hires integrate in the Greek lifestyle and culture

Job Requirements

As a German customer service advisor your role is to be the “face of our company”, so it is important to ensure that clients have a pleasant experience, resolving their queries with empathy and efficiency. Acting as an extension of the firm’s brand and core values, this task is accomplished by treating each customer in a courteous manner, greeting them and answering every question in a pleasant and efficient way.

• Excellent command in both German and English (Written and Verbal skills)
• Advanced PC skills
• Ability to multi-task, prioritize, and manage time effectively
• Willingness to work in a fast paced environment
• Availability to work in rotating shifts, on weekends or on Holidays
• Availability to relocate in a few weeks' notice

Feel free to forward your resume via email at apply_cv@gr.teleperformance.com or to fill in the online application form by clicking 'APPLY' button below.

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