Hebrew Speaking Customer Care_Technical Support Advisor_Athens, Greece in Αθήνα at Teleperformance

Date Posted: 12/9/2017

Job Snapshot

Job Description

If you wish to build your skills, visit new places and meet new people at the same time - what a better way to do it than starting a new Working Adventure?

Teleperformance Greece is the leading provider of outsourced customer experience services in the country. We connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, back-office and other specialized services to ensure consistently positive customer interactions.

 

Job Description:

  • Manage amounts of incoming calls & emails in both Hebrew and English
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships through open & interactive communication
  • Provide accurate and complete information by using the right tools
  • Handle complaints and provide solutions within the time limits
  • Follow communication procedures, guideline and policies

 

We offer you:

  • Excellent monthly salary (More than twice a Greek speaker is earning nowadays)
  • Joining bonus provided in ticket restaurant vouchers.
  • Monthly performance bonus.
  • Monthly transportation Card
  • Extra Payment for Overtime, Sundays and Greek Holidays
  • 2 Extra salaries per year (Christmas – Easter – Summer )
  • Bonus for referring new colleagues
  • 20 days annual paid holiday
  • Great relocation package: Airplane Tickets / Transportation from Airport / 2 Weeks Free Accommodation
  • Visa and work permit support
  • Special Discounts and Offers for all employees
  • Training using the latest technology
  • Ongoing IT and Soft skills training provided by our specialists keeping you updated
  • Career development opportunities
  • Pension plan
  • Health insurance coverage
  • International, multicultural modern working environment
  • On-site canteen
  • Casual dress code
  • In-House doctor and examination center
  • Location easy to reach by Public Transport
  • Free Greek courses
  • Employee Relations team to help new hires integrate in the Greek lifestyle and culture
  • Interactive activities within a fun team: team-building, excursions, themed parties, sport events, talent pageants etc.

Job Requirements

• Excellent command in both Hebrew and English (Written and Verbal skills)
• Advanced PC skills
• Ability to multi-task, prioritize, and manage time effectively
• Willingness to work in a fast paced environment
• Availability to work in rotating shifts, on weekends or on Holidays
• Availability to relocate in a few weeks' notice

You may send your CV via mail at “apply_cv@gr.teleperformance.com” or to fill in the online application form by clicking the "APPLY" button below.

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