Italian Speaking Customer Care _ Technical Support Advisor _ Athens, Greece in Αθήνα at Teleperformance

Date Posted: 11/3/2017

Job Snapshot

Job Description

A place where we believe in people.

Where teamwork wins!

A place that inspires you to learn to teach to grow.

A place for you!


Do you want to learn and meet new things abroad?

Are you looking for valuable experiences in fascinating Greece?

Do you speak Italian fluently? Are you customer care oriented with interest for new technologies?  Apply now and join our multinational and multicultural team!


Teleperformance provides customer care, technical support, customer acquisition and digital solutions to the most respected brands on the planet. We are a team of 217,000 passionate people working in 340 sites, from 74 countries, in 265 different languages! Our strategy is to attract and retain the best people and provide the best working environment to inspire our teams all around the world.


Italian Speaking Customer Care_Tech Support Roles:

  • Receive Inbound calls, E mails and Chats from existing consumers requiring product support in both Italian and English.
  • Communicate clearly with them and answer properly their questions.
  • Prioritize and schedule problems.
  • Help them and resolve their issues by investigating errors.
  • Determine further action or final completion on customer cases received.
  • Ensure that call returns to clients are completed in a timely fashion (per commitments) and consumer issues are resolved.


We Are The Only Company In Greece Nowadays That Is Offering:

  • Competitive salary
  • International modern working environment
  • Career development opportunities
  • Extra Payment for Overtime, Sundays and Greek Holidays (75 %)
  • Extra Payment for night shifts (25%)
  • Monthly performance Bonus
  • Employee Referral Bonus
  • Great relocation package: Airplane Tickets/ Transportation from Airport/
  • 2 Weeks Free Accommodation/ Real estate agency help
  • Special Discounts & Offers for all employees
  • Paid training using the latest technology
  • 2 Extra salaries per year ( Christmas / Easter- Summer)
  • On-site canteen
  • Casual dress code
  • In-House doctor and examination center
  • Free Greek courses
  • Employee Relations team to help new hires integrate in the Greek lifestyle and culture

Job Requirements

  • Excellent command in both Italian and English (Written and Verbal skills)
  • Advanced PC skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Willingness to work in a fast paced environment
  • Availability to work in rotating shifts, on weekends or on Holidays
  • Availability to relocate in a few weeks' notice


Feel free to forward your resume via email at or to fill in the online application form by clicking 'APPLY' button below.


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