Polish Speaking Customer Care Advisor_Athens, Greece in Αθήνα at Teleperformance

Date Posted: 9/8/2017

Job Snapshot

Job Description

Would you like to contribute to a project that will positively transform an entire industry?

If you wish to build your skills, visit new places and meet new people at the same time, what a better way to do it than starting a new Working Adventure with us?

Teleperformance Greece is the leading provider of outsourced customer experience services in the country. We connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions and other specialized services to ensure consistently positive customer interactions.

Teleperformance Greece is looking for Polish speakers with commitment and willingness to grow within our team. You are invited to join our Philip Morris project in Athens and be a part of our multicultural family?

Job Description

You would be guiding customers through their IQOS journey: providing customer care, technical support and other specialized services to maintain a solid customer relationship.

You will be asked to:

  • Determine the purpose for each call and act accordingly to the procedures.
  • Record the necessary information and provide the customer with a quotation.
  • Guide the customer through the Philip Morris & IQOS
  • Maintain strong relationships with existing customers
  • Perform marketing and inside sales functions so as to increase team’s targets.

Job Requirements

Check out the requirements to see if you fit!

 

  • Polish in a proficient level
  • English Very Good
  • Good computer knowledge: MS OFFICE, OUTLOOK, OS MS WINDOWS
  • Excellent verbal and written communication & soft skills
  • Relevant customer service experience would be an advantage
  • Commitment to quality
  • Team player
  • Availability to relocate in a couple of weeks

We offer you:

  • Excellent monthly salary
  • Monthly performance bonus
  • Extra Payment for Overtime, Sundays and Greek Holidays
  • 2 Extra salaries per year (Christmas – Easter – Summer )
  • Bonus for referring new colleagues
  • 20 days annual paid holiday
  • Great relocation package: Airplane Tickets / Transportation from Airport / 2 Weeks Free Accommodation
  • Special Discounts and Offers for all employees
  • Training using the latest technology
  • Ongoing IT and Soft skills training provided by our specialists keeping you updated
  • Career development opportunities
  • Pension plan
  • Health insurance coverage
  • International, multicultural modern working environment
  • On-site canteen
  • Casual dress code
  • In-House doctor and examination center
  • Location easy to reach by Public Transport
  • Free Greek courses
  • Employee Relations team to help new hires integrate in the Greek lifestyle and culture

You may send your CV via mail at “apply_cv@gr.teleperformance.com” or to fill in the online application form by clicking the "APPLY" button below.

For more information please contact us via: https://www.facebook.com/tpjobgreece/?fref=ts

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