Romanian Speaking Customer Care_Technical Support Advisor_Athens, Greece in Αθήνα at Teleperformance

Date Posted: 11/8/2017

Job Snapshot

Job Description

Greece is the land of beautiful contradictions. Today’s Greece offers to the most demanding visitors the promise of fascination, discovery, excitement and life-long memories. Greece has always been a great destination to visit and Teleperformance is a great place to work!

We know that the reason we’re so great at what we do; is that every single person in our team is important! We all share the same mission and values and when your team believes in your vision, your customers will have no choice but to believe in it too!

We give now the opportunity to Romanian speakers to become a part of our big, successful, multicultural family. Our strategy is to attract and retain the best people and provide the best working environment to inspire our teams all around the world.

 

Job description:

  • To receive Inbound calls, E mails and Chats from existing consumers requiring product support in both Romanian and English.
  • To maintaine, analyze, troubleshoote and attempt repair of all products.
  • To investigate errors and problems
  • To ensure that call returns to clients are completed in a timely fashion and consumer issues are resolved. 
  • To communicate clearly and gently with all consumers

 

Our offer:

  • Competitive salary
  • International modern working environment
  • Career development opportunities
  • Extra Payment for Overtime, Sundays and Greek Holidays (75 %)
  • Extra Payment for night shifts (25%)
  • Monthly performance Bonus
  • Employee Referral Bonus
  • Great relocation package: Airplane Tickets/ Transportation from Airport
  • 2 Weeks Free Accommodation/ Real estate agency help
  • Special Discounts & Offers for all employees
  • Paid training using the latest technology
  • 2 Extra salaries per year ( Christmas / Easter- Summer)
  • On-site canteen
  • Casual dress code
  • In-House doctor and examination center
  • Free Greek courses
  • Employee Relations team to help new hires integrate in the Greek lifestyle and culture

Job Requirements

• Excellent command in both Romanian and English (Written and Verbal skills)
• Advanced PC skills
• Ability to multi-task, prioritize, and manage time effectively
• Willingness to work in a fast paced environment
• Availability to work in rotating shifts, on weekends or on Holidays
• Availability to relocate in a few weeks' notice

 

You may send your CV via mail at “apply_cv@gr.teleperformance.com” or to fill in the online application form by clicking the "APPLY" button below.

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