Slovak Speaking Customer Care_Technical Support Advisor_Athens, Greece in Αθήνα at Teleperformance

Date Posted: 11/8/2017

Job Snapshot

Job Description

New opportunities for Slovak speakers in sunny Athens, in the one of the most competitive contact centers globally!!

Our employees are our assets! They make us better and we give them the best! Teleperformance’s world is beyond boarders and discriminations.

Our values of Professionalism, Commitment, Respect, Innovation and Integrity transform the working environment in the perfect place for someone who wishes to become a member of a leading and multicultural team. Live your myth in Greece and join us now!!!

 

Our Offer:

 

  • Competitive salary
  • International modern working environment
  • Career development opportunities
  • Extra Payment for Overtime, Sundays and Greek Holidays (75 %)
  • Extra Payment for night shifts (25%)
  • Monthly performance Bonus
  • Employee Referral Bonuse (provied in ticket vouchers)
  • Great relocation package: Airplane Tickets/ Transportation from Airport/
  • 2 Weeks Free Accommodation/ Real estate agency help
  • Special Discounts & Offers for all employees
  • Paid training using the latest technology
  • 2 Extra salaries per year ( Christmas / Easter- Summer)
  • On-site canteen
  • Casual dress code
  • In-House doctor and examination center
  • Free Greek courses
  • Employee Relations team to help new hires integrate in the Greek lifestyle and culture 

Job Description:

  • To receive Inbound calls, E mails and Chats from existing consumers that need support in Slovak.
  • To understand the problem presented by our customer, and try to offer the most efficient solution.
  • To demonstrates ability for continuous learning and knowledge sharing
  • To ensure that call returns to clients are completed in a timely fashion (per commitments) and consumer issues are resolved. 
  • To have a clear and focused communication with all consumers.
  • To ensure that there is no consumer inconvenience by maintaining an acceptable length of calls.

Job Requirements

• Excellent command in both Slovak and English (Written and Verbal skills)
• Advanced PC skills
• Ability to multi-task, prioritize, and manage time effectively
• Willingness to work in a fast paced environment
• Availability to work in rotating shifts, on weekends or on Holidays
• Availability to relocate in a few weeks' notice

You may send your CV via mail at “apply_cv@gr.teleperformance.com” or to fill in the online application form by clicking the "APPLY" button below.

 

For more information please contact us via: https://www.facebook.com/tpjobgreece/?fref=ts

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