Swedish Speaking Customer Care_Technical Support Advisor_Athens, Greece in Αθήνα at Teleperformance

Date Posted: 11/3/2017

Job Snapshot

Job Description

If you have always been dreaming of a Job in exciting Greece, then Teleperformance  is the place to be and work for! Are you a fluent Swedish speaker looking for new opportunities? This is your chance not only to become a member of our big multicultural family but also to have the best time of your life in Greece!

Our Company:

Teleperformance Greece is the very first company to introduce contact center outsourcing provision in Greece and -by far- the largest in the local market. We are a multinational company that simplifies the lives of our clients all over the world. We offer services and we receive satisfaction. Teleperformance works to improve business results and also to support people. Our people represent us, make us successful, and make us proud.  Excellence, commitment, innovation and diversity are the main components of our success.

We are currently recruiting Swedish speakers, who will be able to deliver customer services with the highest level of professionalism, integrity and empathy towards to clients. Technical Support/ Customer Care Representatives will provide, via inbound calls chat & emails, information and technical and network problem resolution to customers by performing some relevant questions, while guiding users through step-by-step solutions. Representatives will perform related work as required.

 

We offer you:

  • Excellent Salary
  • Joining Bonus
  • Career development opportunities
  • Extra Payment for Overtime, Sundays and Greek Holidays (75 %)
  • Extra Payment for night shifts (25%)
  • Bonus for referring new colleagues
  • Monthly performance Bonus
  • Great relocation package: Airplane Tickets/ Transportation from Airport/2 Weeks Free Accommodation
  • VISA Support
  • Special Discounts and Offers for all employees
  • Paid training using the latest technology
  • Ongoing IT and Soft skills training provided by our specialists keeping you updated
  • 2 Extra salaries per year ( Christmas / Easter- Summer)
  • Health insurance is arranged and paid by the employer
  • On-site canteen
  • International, multicultural modern working environment
  • Casual dress code
  • In-House doctor and examination center
  • Free Greek courses
  • Employee Relations team to help new hires integrate in the Greek lifestyle and culture
  • Interactive activities within a fun team: team-building, excursions, themed parties, sport events, talent pageants etc

 

Job Requirements

• Excellent command in both Sewdish and English (Written and Verbal skills)
• Advanced PC skills
• Ability to multi-task, prioritize, and manage time effectively
• Willingness to work in a fast paced environment
• Availability to work in rotating shifts, on weekends or on Holidays
• Availability to relocate in a few weeks' notice

 

Feel free to forward your resume via email at apply_cv@gr.teleperformance.com or to fill in the online application form by clicking the 'APPLY' button below.

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