Japanese Speaking Customer Care Advisors in Αθήνα at Teleperformance

Date Posted: 4/9/2018

Job Snapshot

Job Description

Teleperformance Greece is the market leader in Customer Care Services. We were awarded as the “Best Multi-Lingual Contact Center in Europe, 2017” and as a “Great Place to Work, 2017” in Greece. Our continuously growing international family consists of 6,300 dedicated employees that provide top quality first line customer service & technical support for leading companies in 36 languages. More than 91 nationalities make our working environment the most interesting multicultural one found in Greece.

Join us and enjoy one of the sunniest Mediterranean countries. Greece is the place where you can find the whole world in a miniature. Join now Teleperformance Greece as a Japanese Speaking Advisor! Discover yourself the beauty of the Greek nature! Taste our famous kitchen! The history of 3.000 years is harmonized with a modern and pleasant place to live and work!

You will be asked to:

  • Interact effectively with existing customers via Calls, E mails or Chat in both Japanese and English.
  • Handle customers’ complaints and issues with patience and empathy.
  • Be able to solve efficiently all the technical issues.
  • Record details of customer contacts and actions taken.

Benefits:

  • Excellent monthly salary as well as a monthly performance bonus
  • Great relocation support
  • Monthly joining bonus in meal vouchers
  • Visa & Work permit support
  • Transportation from home to our premises during night shifts
  • Extra payment for Night shifts, Overtime, Greek Holidays & Sundays
  • Ongoing paid training using the latest technologies
  • Both private and public health insurance coverage
  • In house doctor
  • On site canteen
  • Casual dress code
  • Employee Relations team to help new hires integrate in the Greek lifestyle and culture
  • Fun team activities inside and outside the company
  • Lots of benefits and Discounts for all TP Greece employees
  • Visa support if needed

Job Requirements

  • Proficient level in both Japanese and English.
  • Strong tech skills and familiarity with new technologies.
  • Availability to work in rotating/night shifts and on holidays/weekends.
  • Willingness to work in a fast paced environment.
  • Advanced communication /soft skills.
  • You will be asked to work on night shifts, which are paid extra.

 

If you believe in yourself and you are ready to make a change in your career and your life, we are one click away!

 

Learn more about us & join the TP Greece Family:

 

 

 

Apply now by sending your CV via e mail at apply_cv@gr.teleperformance.com or press the “APPLY” button below.

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